Privacy policy

Last updated: August 7, 2026

Beech Traders operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Beech Traders is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as "Personal Information".

Categories of Personal Information we collect include: contact information (name, email, phone, address), financial information (payment method details via our payment processors), account information, transaction information, customer support information, and device/usage data (IP address, browser type, pages visited).

How We Use Your Personal Information

  • To process and fulfil your orders, including sending confirmation and shipping notifications
  • To communicate with you about your orders, account, or enquiries
  • To send marketing communications where you have opted in (you may unsubscribe at any time)
  • To improve and optimise our Site and services
  • To comply with legal obligations

Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services. For example, we use Shopify to power our online store — you can read about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy/app-users. We may also share information with our payment processors (PayFast), delivery couriers, and Google Analytics for site analytics. We do not sell your personal information to third parties.

South African Privacy Law (POPIA)

Beech Traders is a South African business and complies with the Protection of Personal Information Act 4 of 2013 (POPIA). We process your personal information lawfully, minimally, and only for the purposes described in this policy. You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za or by email at inforeg@justice.gov.za

To exercise any of these rights, contact us at wessel@beechtraders.com or +27 (0)72 272 2221.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and personalise content. A cookie is a small text file placed on your device when you visit our site.

We use the following types of cookies:

  • Essential cookies: Required for the website and checkout to function correctly (e.g., your shopping cart). These cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). These are anonymised.
  • Marketing cookies: Used to show you relevant ads on other platforms (e.g., Google Ads, Meta). These are only set if you have consented.

You can control or disable non-essential cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain features on our site.

By continuing to use our website, you consent to our use of cookies as described above.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When you make a purchase, we retain order information for a minimum of 5 years as required by South African tax law.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at wessel@beechtraders.com. We will respond within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, please contact us at:

Beech Traders
24 Beech Street, Northmead Ext 4, Benoni, Gauteng, 1501, South Africa
Email: wessel@beechtraders.com
Phone: +27 (0)72 272 2221